Tinx IT

Challenges:

Data Synchronization Between Platforms: Without a seamless connection, multiple businesses manually transferred data between Shopware (e-commerce) and Dynamics Business Central (ERP). This was leading to inefficiencies and increased the likelihood of data errors. Inventory and Order Management: Managing inventory levels, orders, and stock updates across two platforms was time-consuming and error-prone when done manually.

Our Solution:

Our solution for TINX IT provided a seamless integration between Shopware 6 and Dynamics 365 Business Central. The Shopware Connector we developed for Microsoft Dynamics 365 Business Central enables users to manage all their data from a single platform. This integration automatically imports orders from Shopware into Business Central, eliminating the need for any manual interaction.

Impact:

Improved Customer Experience: By automating the flow of data between Shopware and Dynamics, customer information, order statuses, and shipping updates became more accurate and timely, enhancing the customer experience and reducing complaints or support inquiries.

‍Scalability for Growing Businesses: For agencies managing multiple client stores, an integrated solution helped standardize operations across platforms. It allowed for faster onboarding of new stores, reduced training time for staff, and made it easier to scale up operations without adding significant overhead.

Reduced Operational Costs: With automation in place, the need for manual data entry and reconciliation was minimized, lowering labor costs and freeing up resources for other strategic areas of the business.

Developing this plugin thus served to streamline operations, improve data accuracy, and enhance overall business efficiency, addressing core pain points of disconnected systems and data silos.

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